Scanpan Classic Covered Saute Pan 3.25 QT

A Good Pan But a Little Overrated
We got a large sauce pan, 1 small and 1 medium size fry pans.
I was very excited the first time we got our Scanpans. I read about the new technology surrounding this product that supposedly to be non-stick for many years. Now, we only have the big sauce pan left. We have to throw away the 2 fry pans.

To give it some credit, they lasted a couple of years before it started to peel off (actually not peeling off like a teflon. It starts to have some tiny holes on the surface which grows in size as you use it. Then finally when we see the metal base, we got worried that pieces of those non-stick surface gets to our food that we decided it's time to get rid of it). The non-stick properties starts to wear off before it lasted a year.

Pros:
-heavy and thick to distribute heat evenly
-Handles are oven resistant so you can actually use it to cook in the oven
-Well made, great construction. Durable.
-The glass cover is absolutely wonderful. We use...

AWFUL, TRULY AWFUL
Like many other reviewers for Scanpan pieces/sets, my experience with this cookware has been awful. I've tossed a complete set out after just four years of use. I'm aware there is a warranty, but why replace bad with bad? Besides, the process for warranty replacement has less appeal than a root canal. It's a joke.

YOU REALLY OWE IT TO YOURSELF to check around on the Internet for consumer feedback/reviews on this overpriced and overrated cookware. Again and again you'll read about how the nonstick surface eventually discolors, then forms little bubbles, the surface degrades, then finally loses all its nonstick qualities. Take the time to read customers' 1-star ratings here on Amazon for both sets and single pieces, and you'll read the same thing over and over again. SERIOUSLY, FOLKS, THINK TWICE.

Scanpan Does Not Honor Their Advertised Warranty
I own 2 of these 11" saute pans which became defective after 1-2 years moderate use.
On 11/15/12 I called Scanpan and described the issues i was having with mine. The representive - named Allen - told me about Scanpan's lifetime warranty. Allen was completely confident that these issues qualified me to receive new replacement pans. These pans are expensive compared to other leading manufactures of non-stick cookware, so I was glad that the company would replace them.
I followed Allen's instructions on how to send them in, obtaining a return authorization, packing and shipping the pans in to the address provided - though at my cost.
A few weeks went by and i did not receive anything from Scanpan - not even a phone call or email updating me on the status.
So i called on 12/4/12 and spoke to Michael, who informed me that my pans do not qualify and i will have to pay to have them sent back to me. Upon asking to speak to a supervisor Michael told me that he is the only...

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